Thank you for choosing odjolo.online. The following terms and conditions explain our logistics, shipping, and import/export policies to ensure you understand the order processing and delivery process.

1. Shipping and Delivery Times
   We will process and ship your order within 1-3 business days after order confirmation (delays may occur due to certain promotions or insufficient inventory).
   Domestic shipments (within the United States) typically arrive within 3-7 business days.
   International shipments (if applicable) typically arrive within 7-21 business days, depending on the destination.
   Shipping times are estimates only and may be affected by weather, customs inspections, or force majeure.
2. Logistics Partners
   We partner with the following major logistics companies to ensure efficient and secure delivery:
   UPS (United Parcel Service)
   FedEx (FedEx)
   USPS (United States Postal Service)
   DHL Express (international express, applicable to some international orders)
   You can check the delivery status in real time using the tracking number after order confirmation.
3. Import, Export, and Customs Duties
   For export orders, customers are responsible for complying with the import regulations and standards of the destination country.
   Duties, taxes, and import surcharges are the responsibility of the recipient, unless otherwise specified.
   We will do our best to provide complete customs documentation, but any delays or additional costs caused by the destination’s customs policies are the customer’s responsibility.
4. Packaging and Safety
   All items are packaged in shock- and moisture-proof packaging to ensure safety during transportation.
   If you discover any damage during transportation, please take a photo and contact customer service within 24 hours of signing for the package. We will assist you.
5. Order Modifications and Cancellations
   You may contact customer service to modify the delivery address or cancel an order before it is shipped.
   Once an order is shipped, it will be delivered according to the shipping terms and cannot be cancelled or returned to the original shipping address.